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Frequently Asked Questions

Common questions about the Phamily Network Marketplace

How long does a listing last?

A listing lasts for three months or until the item is sold out of inventory.

What kind of payment methods are accepted?

Phamily Network accepts all major credit/debit cards as well as Digital Wallets when available.

How do payouts work?

Once your item is sold, we collect the funds from the buyer and send it directly to your Phamily Network account balance, minus any fees associated with the transaction. Funds in your account balance are deposited directly to your bank account on a recurring 2-Day schedule.

Payout Schedule

Standard Payouts

Goods sold on a Tuesday are paid out by Thursday, and goods sold on a Friday are paid out by Tuesday.

Instant Payouts

You can request an Instant Payout 24/7, including weekends and holidays. Funds typically appear in your bank account by the time it takes you to enjoy the Bakers Dozen Lawn Boy (30 mins).

What about Sales Tax?!

Sales tax is complex! We worked hard to make sure we collect the correct amount of sales tax for each of your orders.

New laws required you to collect sales tax in the state your buyer is, so we validate every shipping address to get the most accurate calculations and ensure you collect the right rate.

What about Sales Tax?!

What can I list?!

If it's not on our prohibited list, you can sell it.

Listing Used Items

If you are reselling a used item, try to be as clear and accurate as possible about the item's age and condition.

Listing New Items

Try to be transparent about how your items are being made and processing time once an order is placed.

Our Prohibited List:

  • Alcohol, tobacco, drugs, and medical drugs
  • Dangerous items, including hazardous materials, recalled items, and weapons
  • Hate items, including items that promote, support, or glorify hatred
  • Illegal items, items promoting illegal activity
  • Internationally regulated items