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Frequently Asked Questions

Common questions about selling on Phamily Network.

How long does a listing last?

A listing lasts for three months or until the item is sold out of inventory.

What kind of payment methods are offered?

We've added all popular payment methods for a smooth checkout experience.

Buyers can checkout with Apple Pay, Google Pay, Chrome Pay, Microsoft Pay when available.

Frictionless Payments
Setup Payments

If I sell an item, how do I get paid?

Once your item is sold, we collect the funds from the buyer and send it directly to your Phamily Network account balance, minus any fees associated with the transaction. From there it will automatically be deposited to an account you choose at setup (Any US Debit Card/Bank Account).

Funds in your account balance are deposited directly to your bank account on a recurring 2-Day schedule.

Instant Payouts

Need your money quicker? You can request Instant Payouts 24/7, including weekends and holidays. Funds typically appear in your bank account by the time it takes you to enjoy the Bakers Dozen Lawn Boy (30 minutes).

What about Sales Tax?!

Sales tax is complex! We worked hard to make sure we collect the correct amount of sales tax for each of your orders.

New laws required you to collect sales tax in the state your buyer is, so we validate every shipping address to get the most accurate calculations and ensure you collect the right rate.

What about Sales Tax?!

What type of items CAN I list?

If it's not on our prohibited list, you can sell it.

If you are reselling a used item, you must be clear and accurate about the item's condition.

You must be transparent about how your items are being made and who if anybody, is helping.

Our Prohibited List:

  • Alcohol, tobacco, drugs, and medical drugs
  • Dangerous items, including hazardous materials, recalled items, and weapons
  • Hate items, including items that promote, support, or glorify hatred
  • Illegal items, items promoting illegal activity
  • Internationally regulated items
  • Pornography and mature content
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