Question 1

How long does a listing last?

Accepted Answer

A listing lasts for three months or until the item is sold out of inventory.

Question 2

What's up with the order ID's?

Accepted Answer

Every order gets a Secret ID and a Public ID. The Public ID is just phriendlier!

Question 3

What kind of payment methods are offered?

Accepted Answer

We've added all popular payment methods for a smooth checkout experience. Buyers can checkout with a Debit/Credit Card, Apple Pay, Google Pay, Chrome Pay, Microsoft Pay where available.

Question 4

How do I get paid?

Accepted Answer

Once your item is sold, we collect the funds from the buyer and send it directly to your account balance, minus any fees associated with the transaction. Funds in your account balance are deposited directly to your bank account on a recurring 2-Day schedule. Need your money quicker? You can request Instant Payouts 24/7, including weekends and holidays, and funds typically appear in the associated bank account within 30 minutes.

Question 5

What about Sales Tax?!

Accepted Answer

Sales tax is complex! We worked hard to make sure we collect the correct amount of sales tax for each of your orders. New laws required you to collect sales tax in the state your buyer is, so we validate every shipping address to get the most accurate calculations and ensure you collect the right rate.

Question 6

What Can I Sell?

Accepted Answer

If it's made/created by you, and not on our prohibited list, you can sell it. You must be transparent about who is helping you and how your items are being made. Everything listed as handmade must be made and/or designed by you, the seller.

Question 7

What Can I NOT Sell?

Accepted Answer

alcohol, tobacco, drugs, medical drugs, Dangerous items: including hazardous materials, Recalled items, and weapons, Hate items: including items that promote, support, or glorify hatred, Illegal items, items promoting illegal activity, Internationally regulated items, Pornography and mature content.

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